Get featured on Contact Centers Media Outlets in 48 hours

Yes, you can, but it's a significant time investment with a steep learning curve. Doing your own PR involves building media lists, finding journalist contact information, crafting personalized pitches for each one, and conducting extensive follow-up. Most founders find that the time spent on manual PR outreach is better spent on product development or talking to customers. The success rate is often low, as your emails are competing with hundreds of others from experienced PR professionals. Using a distribution service is a common middle ground. You write the announcement, but the platform handles the complex and time-consuming process of syndication and reporting, guaranteeing you get the placements.

The cost varies widely depending on the method. Doing it yourself is technically free but has a high opportunity cost in terms of your time. Hiring a traditional PR agency is the most expensive option, typically involving a monthly retainer of $5,000 to $15,000. Press release distribution services offer a middle ground, charging a one-time fee for syndication to a network of sites. This model avoids retainers and provides predictable outcomes. The price depends on the number and quality of the outlets included in the package. For our current one-time pricing for directory and media packages, you can view the options on our packages page.

With Mediaboost, the process is fast. After you submit your press release through our AI-powered editor, it goes to our editorial team for a compliance review. This review is typically completed within one business day. Once approved, publication to our media network begins immediately. You can expect to see your story live on hundreds of sites, including outlets like AP News and Benzinga, within 24 to 48 hours. A full report with live links to all your placements is delivered within 3 business days of your order's approval.

Announcements that are specific, data-backed, and relevant to industry trends get the most attention. Vague marketing claims are ignored. The best-performing announcements for contact center software are tangible and newsworthy. Examples include: securing a new funding round, launching a significant new technology (like a proprietary AI model for call summarization), announcing a partnership with a major tech company (like a CRM or cloud provider), or publishing a data report on contact center trends based on your platform's usage. These stories provide real value to readers and signal significant business momentum, making them attractive to publishers.

Editors reject releases that read like advertisements or lack a genuine news hook. To ensure approval, follow the standard press release format and maintain an objective, third-person tone. Avoid hype words like "game-changing" or "revolutionary." Start with a strong headline announcing the specific news (e.g., "New Integration," "Funding Secured," "New C-Level Hire"). The first paragraph should summarize the who, what, when, where, and why. Include a quote from a company leader that adds context, not just marketing fluff. Crucially, your announcement must be about a real event. Our AI-powered editor helps you structure your content to meet publisher guidelines, and our editorial team reviews every release before submission to catch potential issues.

Yes, it directly supports the enterprise sales process by building crucial third-party credibility. Enterprise buyers are risk-averse; they need to see external validation that your platform is stable, legitimate, and recognized in the market. When a prospect sees your company featured on Yahoo Finance, Business Insider, or MarketWatch, it answers a key unspoken question: "Is this a real company I can trust?" These logos on your website and in your sales deck act as powerful social proof. While a press release won't close the deal for you, it builds the foundational trust that gets you into the consideration set and helps your sales team overcome initial skepticism.